News Item – ‘Public safety at risk’ with city’s new scheduling system: Toronto paramedic

A Toronto paramedic says recent “glitches” with a new software scheduler for city crews is putting “public safety at risk.”

Mike Merriman, who has been an emergency care worker for the past 26 years, told AM 640’s Kelly Cutrara that paramedics have “grave concerns” about a new multi-million-dollar test system which taps into their dispatch centre.

Merriman says one recent incident with the scheduler weighs heavy on a few paramedics who discovered the new software sent a basic crew to a cardiac arrest call while a more equipped advanced life support team was available nearby.

Full article at: Global News