News Item – What to do if you’re frustrated with home care services in Ontario

Julia Oosterman, a spokesperson for the Toronto Central CCAC (Community Care Access Centre) noted that in the past five years, the Toronto Central CCAC has faced a 73 per cent increase in the number of medically complex clients who are receiving home care.

She says the needs of clients are re-assessed on a fairly regular basis. Care co-ordinators work with clients to draw up a care plan, Oosterman says. Not all of that care will come from the CCAC alone. Instead, CCAC may point to other forms of support in the community.

“We need to continue to provide care to all the people who need us within the funding we have.”

Full article at: Globe and Mail