A Fredericton couple says their son was treated inhumanely while waiting to see a doctor in the emergency room at the Doctor Everett Chalmers Hospital.
The Ali’s say their son cried and screamed in severe pain in the emergency room waiting area for hours without any relief or assistance — now they plan on filing an official complaint with Horizon Health.
In an email statement to Global News, Fredericton-area Horizon Health Network executive director Nicole Tupper says:
“All patients presenting to the Emergency Room Department will be seen by a triage nurse and assessed based on the CTAS Levels. CTAS criteria are a mandatory data element to be used in all Canadian Hospital Emergency Departments for reporting to the Canadian Institute for Health Information. These levels range from Level 1 being major trauma to Level 5 being non-urgent. This system rapidly identifies patients with life-threatening conditions, prioritizes patient care requirements, ensuring the sickest patients are seen first. All patients in the waiting room can be re-assessed at any time, at which time their triage level may change.”
Full article at: Global News