Job Opportunity: Manager, Quality Transformation & Patient Experience – North Bay Regional Health Center

North Bay Regional Health Center is a 400 bed community hospital, affiliate with the Northern Ontario School of Medicine, one of three Hub Hospitals in NE Ontario, and a catchment area of over 150,000. We are a regional level II trauma center, have a large variety of surgical and medical programs, and are also one of only two hospitals in the province that provide both general and tertiary psychiatric programs. NBRHC has undergone a remarkable and innovative quality transformation that has resulted in hospital-wide CQI penetration, routine use of QI tools as part of front-line problem solving, a vital central strategy room, a committed highly trained team of quality coordinators within clinical and corporate portfolios. We also have committed physician involvement in quality and leadership that is second to none.

We are looking for an innovative quality leader who can work under our Chief of Staff and VP Quality and take our quality system to the next level that fully utilizes the data-rich environment of modern health information systems, will harnesses the power of advanced hospital information systems and lead the creation and implementation of our new patient experience program.

Job Description