The next seminar on OR applied to Health Services is scheduled for November 28th (16:00-17:00 CEST/10:00-11:00 EST).
Speaker: Dr. Melanie Reuter-Oppermann (University of Twente, Netherlands)
Title SPELL: Supporting emergency services with OR- and AI-based approaches
Abstract Almost all emergency medical service (EMS) systems worldwide face an increasing cost pressure often accompanied with a shortage of staff and other necessary resources as well as issue of long distances to sparsely populated areas. This means that adequate response times for all patients, 24/7, and throughout all regions are difficult or even impossible to ensure. An efficient use of resources is crucial, including those available as pre-EMS services, e.g. first responders. Operations research (OR) and artificial intelligence (AI) approaches can support that. Unfortunately, the German EMS system falls short in terms of digitalisation in general and the use of well-grounded methods for managing and planning their logistics and processes. The research project SPELL funded by the German Ministry for Economic Affairs and Energy aims at developing a platform that provides decision support to coordination centres on a daily bases, but also in case of a crisis or (natural) disaster. The platform will offer various OR- and AI-based services including intelligent dashboards, chatbots as well as forecasting, optimisation and simulation approaches for addressing strategical, tactical and operational problems. With this platform, we hope to overcome some of the determined barriers for improvements of the EMS systems.
Full announcement & registration: UTwente CHOIR